Q: Can the ladder be placed on the other end of the bed?
A. No, the ladder can only be assembled as per the image.

Q: What is the width of the space under the bed from left edge of bed to the left side of the ladder?
A. The Width under the bed between the left edge and the ladder is approximately 160cm.

Q: What is the clearance space under the bed?
A. Approximately 145cm.

Q: What kind of bed base does this have?
A: The Higher High has a solid bed base.

Q: How do I get a replacement part?
A: If you find on assembly you are missing any parts, please just email us on support@childrensbedshop.co.uk as soon as possible detailing the individual part code as per the assembly instructions.

1 x Parisot Higher High Sleeper
 - Panel Bed Base
 - Shelving
 - Desk 
 - Wardrobe

Standard Delivery Services

Standard Free Delivery Service
We offer a FREE, one man, standard delivery service to all UK Mainland addresses in England, Wales and Scotland (£20.00 charge for deliveries to remote areas). Our free, one man, standard delivery service offers the delivery of your goods to your door step at ground level. This standard delivery service is an all day delivery service, between the hours of 8am - 6pm. Assistance may be required.

Timed Delivery Service
We offer an upgraded, one man / two man, timed delivery service at a supplement charge of £19.95 per order (£39.95 for deliveries to remote areas) – you will be offered this service at the time of checkout. With this service, you will be given a dedicated 4 hour time slot on the day of delivery. The transport company will contact you to offer a delivery date/time and the delivery driver will only deliver your goods to your hall way/passage, or to the ground floor. Assistance may be required. 

Timed Delivery Promotion
We are currently offering an upgrade to all orders where if your total spend is over £300.00, we will upgrade your delivery FREE OF CHARGE to the timed delivery service. This upgrade will be provided at the checkout. Please note however, that remote area deliveries will still incur a charge, however this will be discounted at the checkout.

Click & Collect
We offer customer collections, where you can come and collect the goods from our premises. We will contact you when your goods are ready for collection. You must notify us to let us know when you will be coming to collect your order, so we can have the items ready for collection. We aim to respond to all Click & Collect orders with information regarding the collection either by phone call or by e-mail within 24 hours (Weekends and Bank Holidays excluded). Our click & collect option is available at athe checkout, to choose, should this be a service you require.

Delivery Lead Times & Remote Areas
We currently only deliver to the UK Mainland with delivery lead times advertised per the product page selected. We do have a small number of remote areas, which incur a surcharge of £20.00. These are provided below and the charge will automatically be added at the checkout.

CT, DT, EX, LD, NR, PL, TQ, TR, AB, CA, DD, DG, FK, IV, KA, KW, LA, KW, LL, PH.