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Julian Bowen Pegasus White Highsleeper Bed
- Description
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Details
The Julian Bowen Pegasus Highsleeper Bed is the ultimate in functional bedroom furniture for kids and teenagers. The Julian Bowen Pegasus Highsleeper is finished in timeless matt white with silver-grey colour accents. The Pegasus Highsleeper loft bed features an incredibly practical pull-out wardrobe with integral storage drawer, which really maximises the space available within its compact footprint. The robust desk includes further storage drawers and cable holes and there is ample headroom for kids to work in comfort. The robust ladder includes further hidden handy storage cupboards at every step.
- Q & A
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Q: Can the ladder be reversed on this bed frame?
A: No, the Pegasus can only be assembled as shown in the image.Q: What size mattress does this bed take?
A: Standard UK single, 90cm x 190cm. Maximum depth requirement applicable for the top sleeping platform.Q: What age of child can use the top sleeping platform?
A: We recommend that the top position is used by a child of 6 years+. - What's Included
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1 x Julian Bowen Pegasus Highsleeper
- Highsleeper Frame
- Pull-out wardrobe (with storage drawer, hanging rail)
- Desk (with storage drawers)
- Ladder (with storage cupboards within the steps) - Size & Features
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* Dimensions: 118.5cm D x 196.5cm W x 178cm H
* Finish: Matt White Coating with Melamine Edging, Silver-Grey accent colour
* Material: Coated Particleboard
* Spacious desk area with ample headroom for taller children
* Practical pull-out wardrobe with drawer for maximum use of space
* Ladder is not reversible from right to left
* White Swivel Chair and Domino White 4 Drawer Chest (as shown) not included - why not add to your order from the options?
* Takes a UK Sized Mattress (90cm x 190cm)
* Top mattress depth needs to be within 7 inches
* Mattress not included - why not add a mattress to your order from the options?
* Self Assembly Required
* Conforms to BS EN 747:2012 Safety Standards
* Warranty: 1 Year Manufacturers Guarantee - Delivery and Assembly
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Standard Delivery Services
Standard Free Delivery
We offer a FREE, one man, standard delivery service to all UK Mainland addresses in England, Wales and Scotland (£20.00 charge for deliveries to remote areas). Our free, one man, standard delivery service offers the delivery of your goods to your door step at ground level. This standard delivery service is an all day delivery service, between the hours of 8am - 6pm. Assistance may be required.Timed Delivery Service
We offer an upgraded, one man / two man, timed delivery service at a supplement charge of £9.95 per order (£29.95 for deliveries to remote areas) – you will be offered this service at the time of checkout. With this service, you will be given a dedicated 4 hour time slot, as well as a call 30 minutes prior to delivery on the day of delivery. The delivery driver will only deliver your goods to your hall way/passage, or to the ground floor. Assistance may be required.Room of Choice Delivery Service
We offer a premium, one man / two man, “Room of Choice” delivery service at a supplement charge of £19.95 per order (£39.95 for deliveries to remote areas) - you will be offered this upgrade at the time of checkout should you need your goods carried inside your property - whether that be on the ground floor, second floor or higher. With this service, you will be given a dedicated 4 hour time slot, as well as a call 30 minutes prior to delivery on the day of delivery. The delivery driver will deliver your goods to a room of your choosing. Conditions will apply based on access to the room of your choosing. Assistance may be required.
Supplementary Delivery Services
Day of Choice Delivery Service
We offer a FREE, one man, "Day of Choice" delivery service to selected UK Mainland addresses in England, Wales and Scotland. Our free, one man, day of choice delivery service offers the delivery of your goods to your door step at ground level. This standard delivery service is an all day delivery service, between the hours of 8am - 6pm. Assistance may be required. * Selected products only.
NEXT DAY* - We offer a free, one man, "Next Day" delivery service to selected UK Mainland addresses in England, Wales and Scotland. Our free, one man, next day delivery service offers the delivery of your goods to your door step at ground level. This standard delivery service is an all day delivery service, between the hours of 8am - 6pm. Assistance may be required. * Selected products only.
Order before 11am, and receive delivery the next working day*. Or if ordered on or after 11:01am, then the order will be processed the next working day, for delivery the following working day. * Working Days: Monday – Friday.
We are unable to offer "Day of Choice" and "Next Day" delivery to the following postcodes. Delivery to these postcodes will be on an Economy Service, estimated between 2-3 working days. We reserve the right to amend postcodes without notice.AB 1-9, 13, 14, 21-22, 23, 30-45, 1-56
IV 1-56
FK 19-21
KW 1-14
PA 20-39
PH 11-40*Also, see our terms and conditions for any additional delivery information.
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Feefo Reviews - Average 31% (13 reviews)
Date Score Customer Comment Our Response 04-Mar-2020 Service: 
Product:
Order number 337882
Shocking service. Website said bed was in stock when I placed my order. It was not. Verification email said bed was in stock and would be delivered in 1 to 10 days it was not. 5 weeks later no bed and no contact from them advising me of where my items were. After many... Read More. Order number 337882
Shocking service. Website said bed was in stock when I placed my order. It was not. Verification email said bed was in stock and would be delivered in 1 to 10 days it was not. 5 weeks later no bed and no contact from them advising me of where my items were. After many phone calls and them lying a few times turns out the bed was never in stock and yet the website continued to say in stock and still does. Still no bed and they have finally informed me the beds are now in stock but could take upto 3 weeks to be delivered to me. I contacted Julian Bowen myself to confirm they were now in stock since I had been previously miss informed by children's bed shop. When they pushed my order to the managers to deal with they sent me a email saying sorry for inconvincience order has surpassed time stated on website and will take a further 10 days if not more. Completely unacceptableI'm sorry to hear that you were unhappy with our service. On review of your purchased dated 27th January 2020, we advised a delivery lead time of 2-4 weeks. This was following information provided by our supplier, Julian Bowen. We were then advised that there was a further 2 week delay due to new... Read More. I'm sorry to hear that you were unhappy with our service. On review of your purchased dated 27th January 2020, we advised a delivery lead time of 2-4 weeks. This was following information provided by our supplier, Julian Bowen. We were then advised that there was a further 2 week delay due to new stock being delayed at the port of which we communicated this to you via email. We were then able to complete the delivery of your order on 10th March 2020. 27-Feb-2020 Service:
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Service rating : Have not received the times nor had any emails updating me on the lack of progress.
Product : Not yet deliveredService rating : Thanks for your review. I sincerely apologise for the lack of communication in respect of your order. Your order was allocated to our supplier Julian Bowen, to deliver on their direct home delivery service. We were advised of a delay of new stock of this product, however there was no... Read More. Service rating : Thanks for your review. I sincerely apologise for the lack of communication in respect of your order. Your order was allocated to our supplier Julian Bowen, to deliver on their direct home delivery service. We were advised of a delay of new stock of this product, however there was no communication back to yourself to advise of this delay. I personally apologise for this and was able to communicate directly with you and advise of a confirmed delivery date, which we were able to achieve.
Product : Thanks for your review. I sincerely apologise for the lack of communication in respect of your order. Your order was allocated to our supplier Julian Bowen, to deliver on their direct home delivery service. We were advised of a delay of new stock of this product, however there was no communication back to yourself to advise of this delay. I personally apologise for this and was able to communicate directly with you and advise of a confirmed delivery date, which we were able to achieve.19-Feb-2020 Service:
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Service rating : Still waiting for the bed!
Product : Bed is09-Feb-2020 Service:
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Service rating : Told it would take 10 days and then not informed until I rang up it will take up to 4 weeks
Product : Poor serviceService rating : Thank you for your feedback.
Product : Thank you for your comment.12-Dec-2019 Service:
Product:
Service rating : The delivery process was confusing in that the Childrens bed shop promptly called us to arrange delivery and this was done well, however it was only of a mattress, chair and lamp and not the main body of the furniture ordered (bed and chest of drawers). We called to query where our... Read More. Service rating : The delivery process was confusing in that the Childrens bed shop promptly called us to arrange delivery and this was done well, however it was only of a mattress, chair and lamp and not the main body of the furniture ordered (bed and chest of drawers). We called to query where our order was and were at that point informned that the delivery of the furniture was direct from a different company from whom within 7 days we had heard nothing from. I contacted Julien Bowen (the furniture company) and arranged delivery for the following week. Having spent so much I expected more "joined up thinking". 2 deliveries, 2 times i had to be inconvienced, 2 x large lorries having to attend - just all doesnt make much sense. Seems Childrens bed shop is more of a middleman. They should order the items in to them and take responsibility for delivery.
Product : On the products themselves the Pegasus high sleeper and the chest of drawers were both great quality. Of note - putting all the fittings and instructions in BOX 5 of 5 is irritating, especially as you ghave to work through the construction of the bed sequentially from box 1.
The bed slats are an absolute pain! 30 1" bolts that have to be tightened at an excruciatingly slow pace thanks to how close they are to the bed frame meaning you cannot achieve more than a 1/3rd turn on an allen key. A nut bolt configuration may be more suitable? Or rethink installing slatted base before mounting?
Only other issue witrh instructions was how unclear it was about how to / where to affix the thin piece of wood that serves as the ceiling to the underbed desk area.07-Dec-2019 Service:
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Service rating : The dekivery was rubbish. First it was not made clear when e different parts of the order would be delivered. Then i got a message stating that the bed would be delivered on a friday but on thursday i got a call saying they are on their way to delived the bed. Luckily i was near home... Read More. Service rating : The dekivery was rubbish. First it was not made clear when e different parts of the order would be delivered. Then i got a message stating that the bed would be delivered on a friday but on thursday i got a call saying they are on their way to delived the bed. Luckily i was near home to be able to be there altough i had areanged witb wirk to be home the next day when ths delivery should have been.
Product : Great so farService rating : We're sorry to read you had problems with your delivery. Following customer feedback, we have already taken steps to make it clearer to our customers where their deliveries are coming from. We will also pass on your comments to the company who made your delivery.
Product : It's... Read More. Service rating : We're sorry to read you had problems with your delivery. Following customer feedback, we have already taken steps to make it clearer to our customers where their deliveries are coming from. We will also pass on your comments to the company who made your delivery.
Product : It's good to read you're happy with the bed.19-Oct-2019 Service:
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Service rating : The instructions were clear and easy to follow. The bits were all there and in perfect condition. It came when planned and the delivery people were polite. My daughter absolutely loves her new bed.
Product : My daughter loves her new bed and it’s really comfy. She has room to play... Read More. Service rating : The instructions were clear and easy to follow. The bits were all there and in perfect condition. It came when planned and the delivery people were polite. My daughter absolutely loves her new bed.
Product : My daughter loves her new bed and it’s really comfy. She has room to play but also to draw.Service rating : Thank you for your feedback on our service and the delivery team. It is appreciated.
Product : We are happy to know your daughter loves her new Pegasus Highsleeper Bed.06-Aug-2019 Service:
Product:
After talking to someone before ordering to confirm a delivery time they then came back with a date later than originally told, they were then not flexible on changing the date which was of no use to us and kept offering the same date, in the end we cancelled our order and got a refund. Awful... Read More. After talking to someone before ordering to confirm a delivery time they then came back with a date later than originally told, they were then not flexible on changing the date which was of no use to us and kept offering the same date, in the end we cancelled our order and got a refund. Awful inflexible service We are sorry we were unable to fulfil your order on this occasion. We tried our utmost to achieve the date you requested, but on this occasion due to routing, we just were not able to make the deadline per your request. 27-Jan-2019 Service:
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Service rating : Great service, bed arrived as expected very well packaged and clearly labelled.
On opening all the parts were clearly labelled with easy to follow instructions.
Very well made and sturdy frame, super impressed, will definitely recommend and will use again.
Product : Well... Read More. Service rating : Great service, bed arrived as expected very well packaged and clearly labelled.
On opening all the parts were clearly labelled with easy to follow instructions.
Very well made and sturdy frame, super impressed, will definitely recommend and will use again.
Product : Well packaged, good clear instructions. Very sturdy and well made bedService rating : Thank you for your feedback and comments on the bed and for your recommendation.
Product : Thank you again for your comments about the Pegasus Highsleeper Bed.19-Sep-2018 Service:
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Bed was out of stock although advertised as being in stock. I had to chase customer service for updates. It would have been nice to have had more regular updates by email on the status of the delivery.
Customer service were very helpful when I contacted them by phone.Thank you for your rating on our service. Yes, if there were any delays you should receive an email from our system, so we are sorry to read that you may not have received this email. This will be looked into. 01-Sep-2018 Service:
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Bed arrived damaged 5 parts of it. Reluctant to collect. Supposibly sending replacement parts but coming upto 3 weeks and still nothing. They dont care at all, beds still sat in 5 massive boxes, which are so big they are taking up my sons entire space in his bedroom which has been unusable since delivery.... Read More. Bed arrived damaged 5 parts of it. Reluctant to collect. Supposibly sending replacement parts but coming upto 3 weeks and still nothing. They dont care at all, beds still sat in 5 massive boxes, which are so big they are taking up my sons entire space in his bedroom which has been unusable since delivery. They Ignore most emails, and when you call it goes to an answer machine everytime and never get a call back. The worst service ive had. Stay well away, use another company. 21-Aug-2018 Service:
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Service rating : Quick and easy to order. Good price, just make sure you read T&Cs carefully as delivery details are very particular about rights after signing delivery and unpacking requirements, compared to other companies.
Product : Bed is lovely and storage is perfect. However, not as sturdy... Read More. Service rating : Quick and easy to order. Good price, just make sure you read T&Cs carefully as delivery details are very particular about rights after signing delivery and unpacking requirements, compared to other companies.
Product : Bed is lovely and storage is perfect. However, not as sturdy as I expected being so big, it’s heavy but still has movement where I expected it to stand firm.
Wardrobe just be aware doesn’t wheel as easily on carpet as I had hoped, you have to be careful when pushing back in that doesn’t bump/scrap along the sides.
Also when putting together, stages are a bit all over the place (makes sense when putting all together) but be careful where you put the sections joined while working on the next bit. For example, when putting the desk together, one section is unsupported for a while and if your unlucky enough like us, our 6 year old lent on it not realising it was only held together one end which broke the wood off the screws/mounts 🙈Service rating : Thank you for your email. We are here to help with any queries about our Terms and Conditions, if required.
Product : We appreciate these comments, and we will pass this feedback to the supplier, Julian Bowen.28-Jul-2018 Service:
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Service rating : Excellent product. My 8 year old daughter loves it.
Product : Fantastic product. Works wonderfully in single rooms.Read more reviews on Feefo
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