Price Match Guarantee Terms and Conditions
We fully believe that all of our products offer outstanding value for money, and most of our items are amongst the best prices in the UK. We do continually strive to be the cheapest online, however there will be occassions when another retailer may be cheaper than us. If you find an item cheaper elsewhere, we will happily review our selling price providing that the following conditions are met:
1. The price must be inclusive of VAT and delivery charges to your area. We offer a Free Delivery service to the UK. Mainland for every product we sell. We cannot price match on delivery fees outside of the UK. Mainland;
2. The item must be brand new and in its original retail packaging (if it is indeed packaged);
3. The price must not be for the sale of returned stock;
4. The price must be displayed on a website belonging to a fully-fledged UK-based business. The website must clearly show its Company Registration Number and VAT Number. Unfortunately this means that we are unable to extend our Price Match service to prices displayed on eBay or Amazon;
5. Should we decide to match, or beat, the advertised price you have seen elsewhere, we can provide you with a discount code. You may use this at the online checkout, or you may quote the discount code to one of our representatives should you wish to place the order by telephone;
6. The discount codes we provide can not be used in conjunction with any other discount code we may offer (such as monthly promotional discounts, or gift vouchers).
We fully reserve the right to withdraw or refuse our Price Match Guarantee service, especially if the cheaper price would result in our company making a financial loss.
We aim to respond to Price Match guarantees either by call or by e-mail within 24 hours (weekends excluded).